FAQ and Privacy Policy
Frequently asked questions: FAQ is our frequently asked questions | Have a question? It may be listed here!
Q: How hard is it to install Spool Speed bearings?
A: It's actually quite easy! Most end cap bearings are held in by small retainer clip removed with a small flat screwdriver. Spool Shaft bearings are generally held in by a small spool pin. Most are easily removed with channel locks, pin pliers or pin pulling tools. Use care as not to gouge or bend the pin. The pins are always removed by pushing on the thin tapered end, outward. Reverse procedure for re-installation.
Q: How do I know what size my reel takes?
A: Most bait casting reels use a 3x10 x4 bearing on the end caps. Most spool shaft bearings are 5x11x4. Not all reels have a spool shaft bearing. You can easily check by removing the spool and inspecting. Our 3-Pack will fit 90% of all bait casting reels. Most Shimano's will utilize two 3x10x4 bearings. Most Daiwa reels are a combination of the above and some Daiwa such as the Tatula will require a 3x8x4. A bit of internet research will provide you with all the sizing info you need. Note: Spool Speed has much knowledge about sizing and we have literature on hand providing fitment. However, due to frequent product and model year changes, Spool Speed Bearings cannot be responsible for shipping when replacing wrongly ordered sizing. Though infrequent, sometimes even the sizing literature is incorrect. Spool speed is always eager to correct and exchange any wrong size bearing but WILL NOT BE RESPONSIBLE FOR SHIPPING EXCHANGES. We are an extremely friendly and accommodating company. We will even ask you to send pictures of your bearing on hard to fit applications. We are always eager to help. One thing we have learned: Every bearing company on the internet who lists bearing sizes, always contain incorrect information in some applications. We like to get it right and we are always available to call or text your sizing questions. * (803) 513-0731* Clear pictures prove to be most helpful in unusual or older reels.
Q: Will Spool Speed Bearings cause or promote backlash due to increased spool speeds?
A: Actually, it's quite the opposite! Initial spool start up inertia is lower with lightweight ceramic bearings allowing spool to start faster and with less effort! You will not tire as easily and your casting distance can improve with less effort. Individual results will vary. Your experience with a bait caster, your brake settings and spool shaft end cap tension are all factors. Once you learn to operate your bait casting reel with less backlash controls, you'll get increased distance and less effort from Spool Speed Bearings.
Q: Do I use lubricant or oil Spool Speed Bearings?
A: We do not use oil unless you need either less noise or you wish to perform our performance secret listed on the Spool Speed Ceramic lube product page. Read it! It's awesome! It's worth the time! You want to know why our videos on Instagram spin longer than yours? We Hope you read this!
Q: Do I use the seals provided?
A: We do not. If you use them, just push them on sandwiched between your fingers with color side out (remove with a needle). The choice is yours. Maybe in a saltwater environment, but not in fresh! Enough said! Your choice.
Q: My reel makes a weird noise or is louder after installing Spool Speed Bearings, What's wrong?
A: Usually Nothing! Install the bearings, line up your reel and go make some casts. The spool tension adjuster will generally put enough side tension on the bearing to stop any retainer noise which is inherent with ALL ceramic bearings. We like the slightly noisier sound, it reminds us we have performance in our hands! Just like an aftermarket exhaust is noisier on a car or truck or motorcycle, so is a high performing ceramic bearing in your hi-performing reel. There is no oil , grease or cover to absorb the sound. You get to hear all of it! You hear all the performance! Ceramic is similar to glass, it's non-porous. It makes more noise. You will find that all noises lessen over time and Spool Speed Ceramic Bearings are less noisy than competitors due to our polished inner race surfaces. Spool Speed lubricant usually quietens to factory levels is you must have a quiet bearing that still performs.
Q: How long do Spool Speed Bearings last?
A: With reasonable care, Spool Speed Bearings will last the life of your Hi-Performance reel.
Q: Do you make Spool Speed Bearings for the drive shaft and pinion support?
A: While there is really no distance gained in casting, some of these drive bearings and pinion support bearings once replaced with our ceramics, make the reel smoother with more precision.We have many sizes to fit your application.
Q: Does Spool Speed have an exchange program if my order doesn't fit my reel?
A: Yes! We'll swap it, you pay shipping.
Q. What if my package gets lost in the USPS mail system?
A. While this is a rare occurrence, things do get lost in the mail. Spool Speed Bearings cannot be responsible for your package after it leaves our hands. We do not charge you for shipping insurance initially when ordering. Spool Speed will go the extra mile for the extremely rare occurrence for a lost package and do everything we can to try and locate your shipment through tracking and if your package is proven to be lost and undelivered after 14 days, we will re-ship your order for 50% cost of the original order.
Q. When I call Spool Speed for a recommendation on sizing for a particular reel, is Spool Speed responsible for knowing exactly what kit or sizes I need?
A. Absolutely, positively not! While we may offer sizing suggestions, reels change almost daily depending on factory situations. There is no way Spool Speed can be responsible for all the changes being made in this industry. We will, however, swap out sizing at the customers shipping expense.,Again, Spool Speed Bearings will never be responsible for shipping expense when exchanging bearing size.
PRIVACY POLICY
PRIVACY POLICY
This privacy policy sets out how uses and protects any information that you give when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. May change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
name, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at scott@spoolspeed.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.